Terms of service

OVERVIEW

This website is operated by Cartiv. Throughout the site, the terms "we", "us", and "our" refer to Cartiv. Cartiv provides this website, including all information, tools, and services available on this site to you, the user, provided that you accept all the terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you use our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including the terms, conditions, and additional policies mentioned here and/or available via hyperlink. These Terms of Service apply to all users of the site, including, but not limited to, users who are browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, the user agrees to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes on our website. It is the user's responsibility to check this page periodically for changes. Continued use or access to the website after any changes are posted constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell you our products and services.

SECTION 1 - ONLINE STORE TERMS

By accepting these Terms of Service, you declare that you are at least the age of majority in your state or province of residence, or that you are of the age of majority in your state or province of residence and have given us your consent to allow any minor under your care to use this site.

You may not use our products for illegal or unauthorized purposes nor, in using the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).

You must not transmit worms, viruses, or any other destructive code.

A breach or non-compliance with any of the Terms will result in the immediate termination of the Services.

SECTION 2 - GENERAL TERMS

We reserve the right to refuse service to anyone, for any reason, at any time.

The user acknowledges that their content (excluding credit card data) may be transferred in unencrypted form and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card data is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, access to the Service, or any contact on the website through which the service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or affect these Terms in any way.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information made available on this site is not accurate, complete, or up to date. The material on this site is provided for general informational purposes only and should not be considered as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain some historical information. Historical information is necessarily not up to date and is provided for reference purposes only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - CHANGES TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.

We will not be liable to you or any third party for any modification, price variation, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Some products or services may be available exclusively online through the website. These products or services may be available in limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display the colors and images of our products appearing in the store as accurately as possible. We cannot guarantee that the display of any color on your computer monitor is accurate.

We reserve the right, but are not obligated, to limit sales of our products or Services to any person, geographic area, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time and without notice, at our sole discretion. We reserve the right to discontinue the supply of any product at any time. Any offer for any product or service on this site is void where prohibited.

We do not guarantee that the quality of products, services, information, or other material purchased or obtained by you will meet your expectations, nor that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by the same customer account or with the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event that we make changes or cancel an order, we may attempt to notify you by contacting you at the email address and/or billing address/phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by resellers, dealers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you when necessary.

For more details, please see our Return Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranty, representation, or condition of any kind and without any endorsement. We assume no responsibility arising from or related to the use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure you understand and approve the terms under which the tools are provided by the respective third-party providers.

In the future, we may also offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Some content, products, and services available through our Service may include third-party materials.

Third-party links on this site may direct you to third-party websites not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy and do not guarantee and will have no liability for third-party materials or websites, nor for other third-party materials, products, or services.

We are not responsible for any damages or harm related to the purchase or use of goods, services, resources, content, or any other transaction made in connection with third-party websites. Please carefully read the third-party policies and practices and ensure you understand them before making any transaction. Claims, compensation requests, concerns, or questions regarding third-party products must be directed to the third party directly.

SECTION 9 - COMMENTS, FEEDBACK, AND OTHER USER SUBMISSIONS

If, at our request, you submit specific contributions (e.g., contest entries) or, without our request, you submit creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise (collectively, "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium the comments you forward to us. We are not and will not be under any obligation (1) to keep comments confidential; (2) to pay compensation for comments; or (3) to respond to comments.

We may, but are under no obligation to, monitor, modify, or remove content that, at our sole discretion, we consider illegal, offensive, threatening, defamatory, slanderous, pornographic, obscene, or otherwise objectionable or that violates third-party intellectual property or these Terms of Service.

You agree that your comments do not violate any third-party rights, including copyrights, trademarks, privacy, personality rights, or other personal or proprietary rights. You also agree that your comments do not contain defamatory or otherwise illegal, offensive, or obscene material, nor computer viruses or other malware that could in any way compromise the operation of the Service or any related website. It is not permitted to use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties about the origin of any comment. The user is solely responsible for the comments posted and their accuracy. We assume no responsibility for any comments posted by the user or third parties.

SECTION 10 - PERSONAL INFORMATION

The submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, click here.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, on our website or in the Service, there may be information containing typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, shipping costs, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update the information or cancel orders if any information on the Service or any related website is inaccurate, at any time and without notice (even after the order has been placed).

We assume no obligation to update, modify, or clarify information on the Service or any related websites, including, but not limited to, pricing information, except as required by law. No specified update date applied to the Service or any related websites should be construed as an indication that all information on the Service or any related websites has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for unlawful purposes; (b) to induce others to commit or participate in unlawful acts; (c) to violate any local, international, federal, provincial, or state regulation, rule, law, or ordinance; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to send false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service or any related websites, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phishing, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related websites, other websites, or the Internet. We reserve the right to terminate the use of the Service or any related websites in the event of a violation of any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results obtainable from using the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods or cancel it at any time, without notice.

You expressly agree that the use or inability to use the service is at your sole risk. The service and all products and services provided through the service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranty, or condition of any kind, express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no event Cartiv, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from the use of any service or product purchased through the service, or any other claim related in any way to the use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available through the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Cartiv and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of a breach of these Terms of Service or the documents incorporated by reference, or a violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is found to be illegal, void, or unenforceable, that provision shall nonetheless be enforceable to the maximum extent permitted by applicable law and the unenforceable part shall be deemed severed from these Terms of Service; such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement in all respects.

These Terms of Service are effective unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you stop using our site.

If, at our sole discretion, you fail to comply with, or we suspect you have failed to comply with, any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the termination date; and/or as a result may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operational rules we publish on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, oral or written, between you and us (including, but not limited to, any previous versions of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Services to you shall be governed by and construed in accordance with the laws of 124 City Road, London, EC1V 2NX, United Kingdom

SECTION 19 - CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. It is the user's responsibility to check our website periodically for any changes. Continued use of or access to our website or the Service after any changes to these Terms of Service have been posted constitutes acceptance of those changes.

SECTION 20 - SMS/TEXT MARKETING

The Cartiv mobile messaging service (the "Servicevice") is operated by Cartiv ("Cartiv", "we" or "us"). Use of the Service constitutes acceptance of these terms and conditions ("Mobile Terms"). We may modify or discontinue the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and continued use of the Service after the effective date of such changes will constitute acceptance of those changes.

By accepting the SMS/text messaging service of Cartiv, you agree to receive recurring SMS/text messages from and on behalf of Cartiv via your mobile phone provider to the provided mobile number, even if your mobile number is registered on a state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technologies. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, special offers, and other marketing offers (e.g., cart reminders).

The user is aware that it is not necessary to register for this program to make purchases and that their consent is not a condition for any purchase at Cartiv. Participation in this program is completely voluntary.

The Service is free of charge, but the user is responsible for all costs and fees associated with SMS imposed by their mobile operator. Message frequency varies. Message and data rates may apply. Check your rate plan and contact your mobile operator for details. The user is solely responsible for all SMS/text message costs, including those charged by their mobile operator.

You can deactivate the Service at any time. Send the STOP command via SMS to Cartiv or click the Unsubscribe Link (where available) in any SMS to unsubscribe. You will receive a one-time cancellation confirmation SMS. No further messages will be sent to your mobile device unless you have requested them yourself. If you have subscribed to other Cartiv mobile messaging programs Cartiv and wish to cancel them, unless otherwise provided by applicable law, you must unsubscribe separately from such programs by following the instructions provided in their respective terms and conditions.

For support or assistance with the Service, send an SMS with the word HELP to Cartiv or send an email to support@cartiv.shop

We may change at any time any shortcode or phone number used to manage the Service and will notify you of such changes. You acknowledge that any message, including STOP or HELP requests, sent to a shortcode or phone number we have changed may not be received and we will not be responsible for fulfilling requests made in that context. Messages.

Mobile operators supported by the Service are not responsible for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you obtain a new mobile number, you will need to register for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for any failure, delay, or incorrect delivery of any information sent through the Service, for any errors in such information and/or for any action you may or may not take relying on the information or the Service.

We respect your right to privacy. For information on how we collect and use your personal data, please see our Privacy Policy. 

SECTION 21 - CONTACT INFORMATION

Company name: CIMBOLI LORENA
Registered office address: Via Castel dei Capecchi 10, 51100, Pistoia (PT), Italy
VAT number: IT02084110473 
REA number: PT - 616518
Contact email: support@cartiv.org
Contact phone: +39 3460853547